As many of you know, I love frequenting a local Starbucks for what I like to call my morning ritual. Over time I found the one I like most. As we know, all Starbucks are not created equal. They may all look similar, but each one has its own energy signature.
The staff is friendly, and as I observe them over time, I notice they are a close-knit group and seem to enjoy working together. Of course that trickles down to the customer. We can sense those things and it can make for a much more welcoming experience.
I always say, one of the most important relationships in life is the one with your barista.
So one morning one of the young male baristas was pouring my dark roast. He had been part of the staff there for awhile. He was friendly, and seemed to enjoy working with the others. We exchanged our usual pleasantries and he asked, “room for cream?” after which I proceeded to say, “Yes, ma’am!” Continue reading